STORE LOCATIONS

Main Workshop & Administration

Watch Repair Centre
6 Old Eldon Square , Newcastle Upon Tyne, NE1 7JG

Tel: 0191 2302910
Freephone: 0808 1682317

Head Office & Accounts

6 Old Eldon Square, Newcastle Upon Tyne , NE1 7JG

Tel: 0191 2210711
Email: accounts@watchrepaircentre.co.uk

Middlesbrough

Unit 27, Central Mall , Cleveland Centre , Middlesbrough , TS1 2NR

Tel: 01642 211860

Newcastle Upon Tyne

1 Earls Way, Eldon Square, Newcastle Upon Tyne, NE1 7XS

Tel: 0191 2602882

Gateshead

26 Garden Walk, Metro Centre, Gateshead , NE11 9XY

Tel: 0191 4600050

Hartlepool

Kiosk 2, Middleton Grange, Hartlepool , TS21 7RR

Tel: 01429 273813

Fife

1 Bute Gate, Kingdom Centre, Glenrothes, Fife ,KY7 5NU

Tel:
01592 757666

 

Returns Policy

In the unlikely event that you are not 100% satisfied with your purchase you may return your watch within 7 days provided the goods are returned in exactly the same condition that they were supplied.

 

The purchaser in liable for all return delivery costs and it is the purchasers responsibility that goods are fully insured in transit.

 

  • Watches ordered/altered to customer’s specification
    (defined as those not held in stock).

 

Where a watch has to be ordered in response to a customer order, the watch will be registered to the customer by the authorised dealer. This represents an exemption to the distance selling regulations. The 7 day cooling off period does not apply. You are entitled to return the item for refund in the following circumstances.

 

1) If the item ordered is not the item delivered. The items unique model number and it’s description as listed on your order confirmation will be used to confirm the item ordered.

 

2) If the item is faulty or damaged in any way.

 

3) If the watch does not fall into one of the above categories there maybe a charge should you wish to return the watch. These cases will assessed on an individual basis and the charge is made at our discretion.

 

4) If the watch is found to have been marked there will also be a charge for any refurbishment that is necessary to return the watch to its original condition.